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2011-12 GTMA Seminar Series
September 27 Generational Communications – This session will provide insight in communicating with parties of different generations, and will identify techniques for effectively framing issues and solutions with different generations and communication methods. Facilitators – Andra Hansen/Camille Roberts
October 11 Art of the Caucus – What is a caucus, and how can a caucus be used to reach agreement between the parties? This course provides definition and techniques for effective use of the caucus, and processes that can assist settlement. Facilitator – Richard Struthers
October 25 Introduction to Small Claims – Small claims mediation is an important service to our area judicial districts. This session will identify the do’s and don’ts of small claims mediation, and provide procedures and processes for effective small claims resolution. Facilitator – Lynn Muehlfeit
November 8 Impasse Workshop – What is impasse, and how can a mediator get around difficult issues when there is no movement by the parties? This session examines impasse and techniques to move the process forward. Facilitators – Richard Struthers/Lila Gold
November 29 Identifying Bias and Cultural Issues in Mediation – How does your life experience and/or culture affect your ability as a neutral in arbitration? Bias of one or both parties along cultural, gender and socioeconomic lines can have an impact on the ability of the mediator to effectively mediate the dispute. This session provides guidance on overcoming bias and cultural issues in the practice of mediation. Facilitator – Rocky Clark/ Katherine Vlassek
January 10 Ethics in Mediation – What are the important considerations a mediator must be cognizant of when working with parties in mediation? Topics to be covered are the GTMA and IMA Code of Ethics, mediator bias, confidentiality, and how to handle disclosure of criminal issues by mediators. Facilitator – Gary Schreiner
January 24 Body Language – Identifying body language is an important skill for mediators. Identifying body language, and what body language communicates during the mediation process will be addressed in this session. Facilitator – Jan Baxter
February 7 Introductions and Ground Rules – How a mediator introduces the process can have an important impact upon the future success of the mediation. During this session, techniques and the theory behind introductions will be explored. Facilitator – Henry Henscheid
February 21 Victim/Offender Workshop – What are the basics of victim/offender mediation? What is the process attempting to resolve? This session will identify and provide processes for mediating victim/offender disputes. Facilitator – Jennifer Neermann/ Jan Baxter
March 13 How Not to Mediate – What are the fundamental mistakes mediators of all experience levels make? This session will identify and explore the most common mistakes mediators make in their practice of mediation. Facilitators – Lila Gold/Henry Henscheid
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